Privacy Statement

Privacy Statement

TT Foundation Advisors (hereinafter “we”, “our”, or “us”) is committed to protecting and respecting your personal data.

In this Statement, “Personal Data” means data, whether true or not, about an individual who can be identified: (a) from that data; or (b) from that data and other information we have or are likely to have access. 

This Statement sets out the basis on which we may collect, use, disclose, and process your Personal Data in accordance with the Personal Data Protection Act (“PDPA”).  By visiting and using this website, you consent to the collection, use and disclosure of your Personal Data as described in this Statement. If you are acting as an intermediary or otherwise on behalf of a third party or supply us with information regarding a third party, you undertake that you are an authorised representative or agent of such third party and that you have obtained consent from such third party to our collection, use, storage and disclosure of their Personal Data. Because we are collecting the third party’s data from you, you undertake to make the third party aware of all matters listed in this Statement by referring them to our website.

Collection, Processing And Disclosure Of Personal Data

We collect personal data only when you or your authorised representatives provide it either directly or indirectly to us or to our subsidiaries, affiliates, partners, vendors or service providers, through submitting forms, emails, enquiries, and requests, making offers to be a volunteer, responding to our communications, participating in research and/or surveys conducted by us or our partners/vendors, and similar situations in which you have chosen to provide the information to us.

By providing us with your personal data, you consent to our collection, processing, transfer, use, disclosure and sharing of your personal data for the purposes explained in this Privacy Statement. We will retain control of, and responsibility for, the use of any personal data you disclose to us. Such data shall remain in our possession, or that of data intermediaries acting on our behalf. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Statement.

We may disclose your Personal Data for any of the purposes listed in the previous section to the following persons, whether located overseas or in Singapore:

(a)  our service providers and contractors, including third party vendors that provide services to us, including, without limitation, IT-service providers, data processing or management services and for compliance with applicable laws and regulations;

(b)  any business partner, investor, assignee or transferee (actual or prospective) to facilitate business asset transactions (which may extend to any merger, acquisition or asset sale);

(c) our subsidiaries, affiliates and/or partners (and in particular, where you have consented to receiving information/newsletters from us);

(d) law enforcement authorities, regulatory authorities, statutory bodies or public agencies for the purposes of complying with their requirements, policies, directives or requests;

(e)  banks, credit agencies and other financial and/or payment service providers;

(f)   our professional advisers such as our board of directors, auditors and lawyers;

(g)  external business and charity partners in relation to corporate promotional events; and/or

(h)  any other party to whom you authorise us to disclose your Personal Data to.

We may share information about you in aggregate or anonymised form with the abovementioned entities or parties (e.g. our business partners).

The information you give us may include, but is not limited to, your name, address, and email. If you choose not to provide such information, it may not be possible for us to respond to your request or enquiry, or process your volunteer request, or take into account your feedback to improve our programmes through research and/or surveys. To respond to or process your requests, we may have to disclose your personal data to third parties (such as our service providers and professional advisors). Your personal data will not be disclosed to any further parties unless we have obtained your consent, are legally required to disclose your personal data, or are permitted under the Personal Data Protection Act 2012 (No. 26 of 2012) (“PDPA”).

Purposes Of Use

We may collect, use and/or disclose your Personal Data for any or all of the following purposes:

(a)  for administering our website(s);

(b)  to perform or carry out our obligations arising from any contracts entered between you and us;

(c)  for conducting due diligence, Anti-Money Laundering (AML), Know Your Customer (KYC) and other background checks;

(d)  for client administration, services requests and enquiries; 

(e)  for payment administration purposes;

(f)   to respond to, handle and process your enquiries, requests, applications, complaints, and feedback pursuant to your emails, telephone calls, submission of form(s) and/or any other form of communication;

(g)  to comply with obligations under the Charities Act 1994 or any other laws and their related subsidiary legislation, regulations, guidelines, advisories, or other directions as may be issued by the relevant law enforcement or regulatory agencies from time to time;

(h)  for recruitment and evaluation purposes if you apply for a job with us;

(i) for integrating mentors and volunteers into our programmes;

(j)  for internal reporting and/or accounting purposes; 

(k)  to enhance security, monitor and verify identity or service access, combat spam or other malware or security risks;

(l)  to send information including confirmations, technical notices, updates, security alerts, and support and administrative messages;

(m)  to investigate or obtain evidence concerning any complain, claim or dispute or any actual or suspected illegal or unlawful conduct or to aid in such investigation or evidence gathering by any law enforcement or regulatory authorities;

(n)  any other purposes for which you have provided the information; and/or

(o)  purposes incidental to one or more of the above.   

The purposes listed in the above clauses may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under a contract with you).

We may also contact you by any means of communication for which you have given us contact details, including but not limited to email, telephone and post, for the purpose of getting your feedback or for providing you with information which we believe could be of interest to you or your organisation. 

All personal data submitted to us should be complete, accurate, true and correct. Failure to do so may result in our inability to provide you with services you have requested and/or to process or administer the personal data.

Where personal data submitted by you concerns another individual other than yourself, you represent and warrant to us that all the necessary consents (in accordance with all applicable data protection legislation, including without limitation, the PDPA) have been obtained from the relevant individuals and that you have retained proof of these consents, such proof to be provided to us upon our request.

IP Addresses/Cookies

When you use our website, we may collect and store information about your computer or other electronic devices (including your IP address, operating system and browser type) for system administration. This is statistical data about the browsing actions and patterns of users of our website. This data could possibly lead to your identification, but we, and our data intermediaries, do not use it to do so unless required to do so or otherwise authorised or permitted by law.

Cookies are small files which are stored in your computer or other electronic devices when you access a website – amongst other things; they help the website user to navigate efficiently between pages and the website operator to track usage of the site. Cookies cannot contain viruses or anything else that might harm your computer or other electronic devices. You can find out more about cookies at www.allaboutcookies.org.

Our website uses cookies to distinguish you from other users of our website and mobile applications by storing information on your computer or other electronic devices, including without limitation, session information such as the number of times you visit our website and the location from which you are accessing the website. While some limited information is personally identifiable for the purposes of managing your experience on the website, any other information is anonymised and aggregated to produce statistical reports that enable us to evaluate the use of our website, and to make improvements to, and increase efficiency when you browse our website. If you wish to disable cookies on your computer or other electronic devices, you may do so by changing your browser settings. Please note that changing these settings may limit the functionality of some web pages or prevent them from loading properly. Additionally, the major browsers have attempted to implement the draft “Do Not Track” (DNT) standard of the World Wide Web Consortium in their latest releases. As this standard has not been finalised, the website is not compatible with DNT and does not process DNT messages.

Where We Store Your Personal Data

The data that we collect from you may be transferred to, and stored at, locations outside of Singapore. It may also be processed by staff operating outside Singapore who work for us or for one of our service providers.

By submitting your personal data, you agree to this transfer, storing and processing. We will take appropriate steps to ensure that your data is treated securely and that the transfer of your personal data is in accordance with this Privacy Statement and applicable laws.

Protection of Personal Data

We use technical and organisational security precautions, including that of our data intermediaries, to protect your Personal Data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risk, as well as the loss of any storage medium or device on which Personal Data is stored. Our security procedures are reviewed on a regular basis based on new technological developments.

Although every reasonable effort has been made to ensure that all Personal Data will be protected, we cannot be responsible for any unauthorised use or misuse of such information and damage arising from risks which are inherent in all internet communications. 

Data Retention

We may retain your Personal Data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.

We will cease to retain your Personal Data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that the purpose for which the Personal Data was collected is no longer being served by such retention, and such retention is no longer necessary for legal or business purposes. 

Access/correction Of Personal Data Or Withdrawal Of Consent

If you wish to make (a) an access request for access to a copy of the Personal Data which we hold about you or information about the ways in which we use or disclose your Personal Data, or (b) a correction request to correct or update any of your Personal Data which we hold, you may submit your request in writing or via email to our Data Protection Officer at the contact details provided below.

 Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.

We will respond to your request as soon as reasonably possible. In general, our response will be within thirty (30) business days. Should we not be able to respond to your access request within thirty (30) days after receiving your access request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any Personal Data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the PDPA).

Please note that depending on the request that is being made, we will only need to provide you with access to the Personal Data contained in the documents requested, and not to the entire documents themselves. In those cases, it may be appropriate for us to simply provide you with confirmation of the Personal Data that our organisation has on record, if the record of your Personal Data forms a negligible part of the document.

The consent that you provide for the collection, use and disclosure of your Personal Data will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop collecting, using and/or disclosing your Personal Data for any or all of the purposes listed above by submitting your request in writing or via email to our Data Protection Officer at the contact details provided below and filling in our Withdrawal of Consent Request Form (which will be provided by our Data Protection Officer).

Upon receipt of the completed Withdrawal of Consent Request Form with the required supporting documents, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall endeavour to process your request within thirty (30) business days of receiving and verifying your identification and documentation.

Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods or services to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing or via email by contacting our Data Protection Officer at the contact details provided below.

Please note that withdrawing consent does not affect our right to continue to collect, use and disclose Personal Data where such collection, use and disclose without consent is permitted or required under applicable laws.

All requests for the withdrawal of consent, access to, or correction of personal data held by us shall be made via get in touch.

Changes To Privacy Statement 

This Statement applies in conjunction with any other policies, procedures, standards, notices, contractual obligations and consents that apply in relation to the collection, use and disclosure of your Personal Data by us.

We may update this Statement from time to time by posting the updated version on our website(s) and, where required by applicable law, notifying you of the same via other forms of communication. The revised version of this Statement will be effective once posted and you agree to be bound by the prevailing Statement as may be updated from time to time on our website or as you may be notified. Please review this page for updated information on our policies and practices regarding the handling of your Personal Data.